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The Family Owner's Manual

A map of where everything lives and who is responsible — for the people who may one day need it.
Family name: ______________________  ·  Last reviewed: ____________  ·  Next review: ____________

SECURITY RULE — read first: this document must NEVER contain passwords, PINs, full account numbers, or safe combinations. Record where things are and who to ask — never the keys themselves. Store completed copies securely and share only with people who should have them.

1. Emergency Page — The First Five Calls

If something happens today, who gets called, in what order?

#NameRole (attorney, spouse, CPA…)Phone / email
1
2
3
4
5

2. Advisor & Provider Roster

Everyone who serves the family, and what each handles.

Name / firmSpecialtyWhat they handle for usContact

3. Where Important Documents Live

Location only — physical place, drive, or office. Not contents.

DocumentWhere it livesWho has access
Wills
Trust documents
Deeds & titles
Tax returns (last 7 years)
Insurance policies
Entity records & operating agreements
Powers of attorney / healthcare directives
Marriage / birth / citizenship documents

4. Account Inventory (no account numbers — institution and titling only)

InstitutionAccount typeTitled to (person / trust / entity)Advisor / contact

5. Entities & Ownership

List each entity; attach or point to the full ownership chart.

EntityTypePurpose / what it holdsRegistered agent / manager

Full ownership chart location: ______________________________________________

6. Assets Beyond the Accounts

Properties, vehicles, vessels, aircraft, collections — and who looks after each.

AssetWhere / registrationOwned byManaged by

7. Insurance Schedule

Policy typeCarrierWhat / who it coversRenewalBroker

8. Estate Plan Summary

A pointer to the plan — the documents themselves stay with counsel.

QuestionAnswer
Drafting attorney / firm
Executor(s)
Trustee(s) and successor trustees
Powers of attorney (financial / healthcare)
Guardians named for minors
Date the plan was last reviewed

9. Digital Access & Continuity

Do not write credentials here. Record the SYSTEM that manages them and how emergency access works.
QuestionAnswer
Password manager in use (name only)
Who can grant emergency access, and how
Where two-factor backup codes are kept (location only)
Key digital accounts someone must know exist (email, cloud storage, domains)

10. If I Am Incapacitated or Gone — The First 30 Days

Plain instructions in your own words: what must be paid, what should be frozen, what can wait, who leads.

11. Review Log

DateReviewed byWhat changed

Educational template from Family Office AI — not legal advice and not a substitute for estate documents. Review what you record, and who may access it, with your attorney. © 2026 Family Office AI · free to use and adapt for your family.

Family Offices

What Is a Family Office?Do You Need a Family Office?Single Family Office (SFO)Multi-Family Office (MFO)Micro Family OfficeWhat a Family Office CostsWhy Family Offices Exist

Build a Family Office

How to Build a Family Office From the Ground UpStep 3: The Organizational StructureStep 4: Internal vs. Outsourced (Build vs. Buy)The First 90 Days: Turning the Lights OnStep 1: Define the Family Office's PurposeStep 2: Inventory the Family's AssetsStep 5: Hire the Core Team

Investing

How Family Offices InvestDirect InvestingAsset Allocation for Family CapitalThe Investment Policy Statement (IPS)Liquidity, Concentration, and RiskPublic Markets: Equities and Fixed IncomeReal Estate in the Family Portfolio

Operations

Family Office AccountingFamily Office TechnologyFamily Office CybersecurityConsolidated Reporting: One True Net WorthBill Pay, AP, and Financial ControlsFamily Office Software, Category by CategoryBanking, Custody, and Treasury

Governance & Estate

Family GovernanceEstate Planning and Wealth TransferHow Family Offices Manage TaxPhilanthropy and the Family OfficeThe Family ConstitutionSuccession: The Office After the FounderPreparing the Next Generation

Industry

Careers in Family OfficesHow the Family Office Industry Is ChangingFamily Offices and Regulation

Roles & Staffing

Family Office Roles & Staffing, MappedFamily Office CEO / President / Managing DirectorChief Investment Officer (CIO)Portfolio Manager / Investment DirectorAsset Manager (Real Assets)Chief Financial Officer (CFO)Controller

Comparisons

Single vs. Multi-Family OfficeFamily Office vs. Wealth ManagerFamily Office vs. RIAFamily Office vs. Private BankFamily Office vs. Financial AdvisorFamily Office vs. Hedge FundFamily Office vs. Private Equity Firm